LOCATION: Gurugram, Haryana

POSITION: Customer Support Executive/ Engineer

JOB DESCRIPTION:

• Reporting to Manager- CSC and assist him/her in daily customer support activities
• Receive & make the calls / mails and letters of customers/government authorities and to reply and maintain the data.
• Prepare and maintain Service Request Forms and supporting documents.
• Attend and resolve the queries raised by the customers by coordinating with the technical team and the clients..
• Maintain confidentiality of work.
• Perform any other duties assigned by competent authority.

QUALIFICATION:

• Engineering Degree or Graduate in any stream.
• Good Computer knowledge.

EXPERIENCE:

• Preferable: 02 years experience in customer handling.

NUMBER OF POSITION: 01